As questions and concerns arise as a result of COVID-19, please be informed that the health and safety of our customers, partners and employees is our top priority.
Therefore, Limos4 has implemented all precautionary measures to provide the highest level of protection and taken the following steps to proactively safeguard our operations.
What we are doing to protect our customers
Our limousines, vans and minibuses are cleaned and disinfected between each ride with cleaning and disinfectant agents (eco-friendly and scentless), paying particular attention to:
- door handles,
- seat belts,
- trunk door handle,
- interior door panels,
- lights and climate control buttons,
- A/V buttons,
- ventilation buttons and openings,
- window buttons.
A thorough cleaning of each vehicle’s interior and exterior is conducted daily. All interior surfaces in the vehicles are wiped down and sprayed using a disinfecting spray and sanitizing wipes. Our vehicles are sanitized every day after the service with an ozone generator which kills germs by breaking them down on a molecular level. A bottle of hand disinfectant is kept in each vehicle and is available on request.
We have removed all printed and reading materials from the backseat pockets of each vehicle. In addition, all amenities such as candy, mints and beverages have been temporarily removed, unless requested. Sealed water is still available upon request. The cooler has been moved to the front seat, and our chauffeur would hand a bottle of water to the client rather than letting them put their hands in the cooler themselves.
Limos4 will inform guests of additional waiting time (if) required to allow the chauffeur to disinfect the vehicle before they greet them. We will communicate it during the reservation process via phone call and email / text confirmations.
What’s more, medical face masks will be offered to our customers if they do not have one.
Last but not least, our teams will make every effort to keep the same chauffeur in the same vehicle as much as possible.
What we are doing to protect our chauffeurs
As a precautionary measure, all our chauffeurs are wearing medical face masks and gloves during the ride and have been asked to avoid shaking hands.
Before every ride, all our chauffeurs are closely monitored and strongly advised not to report for work if they notice any symptoms of illness.
As per our usual service standard, our chauffeurs will open the vehicle doors for the customers.
We require that the sharing of all physical materials between our customers and chauffeurs is limited.
We strongly advise a safe distance of minimum 6 feet (about 2 arms’ length) between our chauffeurs and our customers wherever possible. Our guests are required to sit in the back seat to keep a safer distance.
Our chauffeurs will dispose of the gloves used between each ride to avoid cross-contamination.
After each service, our chauffeurs will disinfect the entire passenger cabin.
What we are doing to protect our vehicles
Prior to starting their work day, our staff disinfects commonly contracted areas from the previous chauffeur, including:
- driver’s door handle,
- a steering wheel,
- a vehicle start button,
- a touchscreen,
- a trunk door handle,
- an arm rest,
- windows and window buttons,
- a rear liftgate button and
- a cooler.
Prior to the first ride of the day, our chauffeurs will disinfect high-traffic areas of the vehicle, including: door handles, touchscreens, window buttons, climate control buttons, A/V buttons, interior door panels, seats, seat belts and arm rests.
All our vehicles are sanitized with ozone after each service every day.
What we are doing to protect our employees
We have timely adopted a home working policy. We are confident our approach to working remotely means the measures we have in place can ensure business continuity.
All our employees are closely monitored and strongly advised not to report for work if they notice any symptoms of illness.
We are encouraging our staff to limit face-to-face contact unless absolutely necessary to help reduce the risk of infection.
Bookings and cancellations
We are happy to help all our customers to book, amend or cancel the booking quickly, easily and free of charge.
Our reservation and dispatch teams are ready to assist, so simply contact us by telephone at +1 855 727 4835 or +41 43 508 65 40, live website chat, or send us an email at [email protected]
For more questions or details about our measures and procedures regarding the coronavirus pandemic, we remain at your disposal.
Book our service with confidence
Even during the best of times, we know that our customers’ plans can change.
If your travel plans change, please remember that you can rely on us for safe short- and long-distance travel wherever possible. Our chauffeurs are known for their ability to offer you peace of mind and tranquility.
Wherever and whenever you are traveling, Limos4 will continue to provide you with safe and reliable ground transportation.
What prevention measures should you take against COVID-19 while traveling?
Limos4 kindly suggests that the customers practice the following measures while travelling:
- Sanitize your hands before and after a ride
- Avoid touching your eyes, nose, and mouth
- Cough into the bend of your elbow
- Wear a face mask if you are sick, or suffering from frequent coughing or sneezing
- In case you are experiencing difficulty in breathing or rise in body temperature, consult a doctor
- Maintain a safe distance of minimum three feet (or one metre) from everyone, regardless of whether they are exhibiting symptoms or not
- Wash your hands often with soap and hot water for at least 20 seconds
- Avoid close contact with people who are sick
- Stay home if you are sick
- Cover your cough or sneeze with a tissue, and immediately place the tissue in the trash
- Clean and disinfect frequently-touched objects and surfaces using a regular household cleaning spray or wipe
Regarding the international air travel, you can find useful updates by the International Air Transport Association (IATA).
After introducing the above measures, in line with official local guidance, we would like to assure you that it is business as usual within our company. However, as this is a rapidly changing situation, we will continue to closely monitor developments and will provide you with updates as required.
We take our duty of care toward our employees and passengers very seriously. We instruct all our staff to continue the strict implementation of our internal safety procedures and additional limousine hygiene measures.
Current international travel conditions
Due to the spread of the coronavirus, many countries have closed their borders to private passenger traffic. Because of the increasing restrictions and difficulties at the moment, cross-border transportation has been greatly affected. It is also highly likely additional restrictions will be imposed in the future. These limitations concern both international and domestic travel.
We strongly advise our customers to double-check their travel plans as we cannot provide cross-border transfers due to closed borders.
As we comply with local rules, we watch closely, receive daily information on these measures and act accordingly.
Any new piece of information would be gladly shared with our customers.
Our hints and recommendations
As we have been through some of these travel situations in the previous years (SARS, MERS), here is our recommendation to all of our leisure and business passengers.
Consider using a chauffeured vehicle for your meetings or trips as public transportation increases the risk of acquiring Covid-19.
Be exposed to one person – our chauffeur who has ensured that your vehicle has been disinfected and sanitized, instead of being exposed to large crowds.
Don’t miss face-to-face meetings. As business people, we understand nothing seals the deal or gets the important company message across like a face-to-face meeting.
We understand and are eager to assist you.